Once your Pharmaceutical Machinery, Packaging Machinery has been shipped out of our factory, you'll receive a tracking number given by the logistics companies to us. You can use the number to follow your package. We promise on-time delivery to every customer though sometimes holidays or severe weather conditions may happen. We do our best to guarantee that your goods will be delivered to you in a fast and safe way. We recommend you to keep a close eye on your order's tracking number. If you're having trouble with your tracking information, please don't hesitate to reach out to our Customer Service Center.