Ana iya samun wannan amsar wannan tambayar a "Bayanan Samfura" na gidan yanar gizon mu na hukuma, ko ta hanyar tuntuɓar mu. A cikin lokacin garanti, ZhongLian zai gudanar da gyare-gyare ko maye gurbin kyauta idan waɗannan sharuɗɗan suka faru: rashin aiki kamar yadda aka bayyana a cikin kwangilar a lokacin siye, lahani a cikin kayan aiki, lahani a cikin aikin, da sauransu. Duk da haka, game da lalacewar da ta faru sakamakon rashin amfani da shi, cin zarafi, sakaci, ko lalacewa (misali, gobara), ayyukan Allah (gami da amma ba'a iyakance ga walƙiya, ambaliya, guguwa, ko guguwa ba), da sassan da ake amfani da su, ba mu da alhakin bayar da sabis na garanti.